Allied Van Lines Review 2025: Services, Pricing & Ratings

Allied Van Lines Review 2025

Allied Van Lines is one of the nation’s leading moving companies, offering comprehensive relocation services for both local and long-distance moves. The company has built a reputation for providing professional moving solutions with a focus on quality service and customer satisfaction. Whether you’re moving across the country or just a few miles away, Allied Van Lines delivers a range of services designed to make your relocation as smooth as possible.

Company Overview and Ratings

Allied Van Lines has earned strong credentials in the moving industry, securing an A+ rating from the Better Business Bureau (BBB) and achieving an impressive 4.9 out of 5 customer rating. The company stands out in the market by operating its own fleet of trucks and employing its own movers, rather than acting as a broker. This direct operational model allows Allied to maintain consistent quality standards and offer customers more control over their moving experience.

The company’s commitment to quality service is reflected in its accreditation status and the positive feedback from numerous satisfied customers. However, like any large moving company, Allied Van Lines has also received some critical reviews from customers who experienced challenges during their moves.

Comprehensive Moving Services

Allied Van Lines offers a wide range of full-service moving options tailored to meet different customer needs and preferences. Their service menu includes everything from basic transportation to complete packing and unpacking solutions.

Packing and Unpacking Services

Qualified specialists at Allied Van Lines will safely pack and unpack your belongings using professional techniques and quality materials. The company provides comprehensive packing services that protect your items throughout the moving process. Their team uses industry-standard materials including plastic wrap, bubble wrap, moving blankets, specialty boxes, and securing devices to ensure nothing shifts during transit.

Loading and Unloading

Professional movers ensure that your belongings and furniture are properly loaded and protected in a moving truck. The team employs multiple protective measures including ramps, dollies, and tie-downs to prevent damage. Upon arrival at your destination, Allied Van Lines checks your inventory as movers unload your belongings to ensure every item is accounted for and arrives in good condition.

Fragile-Only Packing

For customers who prefer to handle most packing themselves but need specialized attention for delicate items, Allied Van Lines offers fragile-only packing services. This option allows movers to safely pack breakable, delicate, or high-value items such as pianos, expensive artwork, fine china, and other irreplaceable belongings while you manage the rest of your household items.

Storage Solutions

Allied Van Lines provides up to 90 days of storage for customers who need temporary accommodation for their belongings during the moving transition. This service offers flexibility for those with timing gaps between moving out of one location and moving into another.

Auto Transport Services

One of Allied Van Lines’ distinguishing features is its vehicle relocation services using its own trucks and movers. Rather than partnering with third-party auto transport brokers, Allied operates its own auto transport network, allowing customers to bundle vehicle transportation with their moving package for potential cost savings.

Pricing and Sample Estimates

Allied Van Lines offers competitive pricing for its comprehensive moving services. For a representative example, the company provides sample pricing of $4,730 to $5,375 for a 2-bedroom move from Atlanta to Chicago. This pricing includes various service options, though the final cost depends on factors such as the volume of items, specific services requested, distance, and current market conditions.

The company offers virtual in-home estimates, allowing customers to receive accurate quotes without scheduling an in-person inspection. This convenience feature makes it easier for busy homeowners and businesses to obtain pricing information quickly.

Customer Reviews and Feedback

Customer experiences with Allied Van Lines reflect both the company’s strengths and areas where improvements could be made. The reviews provide valuable insights for anyone considering hiring the company.

Positive Customer Experiences

Many satisfied customers praise Allied Van Lines for its professional and efficient service. One customer, Amelia M., shared: “On the day of my move, the local movers showed up right on time, did a quick walkthrough, and got to work. I had done most of the box packing ahead of time, but they packed a large piece of art, a few lamps, and put the clothes in my closet into wardrobe boxes. Again, they were professional and personable.” She continued to note that the movers unrolled her rugs, reassembled furniture, and ensured proper placement before leaving.

Another positive review from Chris B. highlighted the company’s cross-country moving capabilities: “The quoting process was done professionally and courteously, and the actual move was completed with a great deal of care and attention to detail. They were polite and worked non-stop and wrapped up anything I had not thought of.”

Challenging Customer Experiences

Despite the positive feedback, some customers have reported negative experiences. One customer, Brendan, described his experience as “horrendous,” noting severely damaged items, lost items, late delivery, and poor communication. Another dissatisfied customer, Don R., reported: “This has been the worst moving experience of my life, and I’ve moved a number of times. These people just do not care about your belongings. Most of my furniture was either damaged beyond repair or scraped up.”

These contrasting reviews suggest that customer experiences with Allied Van Lines can vary significantly, potentially depending on the local moving crew, timing, and individual circumstances.

BBB Accreditation and Complaints

Allied Van Lines holds an A+ rating from the Better Business Bureau and is fully accredited by the organization. This accreditation reflects the company’s commitment to maintaining professional standards and addressing customer concerns. However, the BBB database also contains complaints from some customers regarding damaged items, poor communication, and difficulty navigating the claims process.

The presence of both positive ratings and complaints in the BBB database is common for large moving companies that process thousands of moves annually. Potential customers should review both the overall rating and individual complaints to get a complete picture of the company’s performance.

Key Advantages of Allied Van Lines

Allied Van Lines offers several advantages that make it an attractive choice for many customers:

– Direct operation of moving trucks and employment of permanent movers, rather than using a broker model- Competitive pricing with transparent quotes through virtual in-home estimates- Comprehensive service menu including specialty options like fragile-only packing and auto transport- A+ BBB rating and accreditation- Large network of moving agents across the country- Up to 90 days of storage availability- Professional inventory management and item accountability upon delivery

Considerations and Potential Drawbacks

While Allied Van Lines offers many benefits, potential customers should consider:

– Mixed customer reviews indicating variable service quality across different locations- Some reports of damaged items during transport- Occasional communication challenges during the moving process- Complaints about the claims process for damaged or lost items- Potential for late deliveries in some cases

How to Get Started with Allied Van Lines

Customers interested in hiring Allied Van Lines can begin the process by requesting a virtual in-home estimate. The company provides online quotes that allow potential customers to understand pricing before committing to services. Once you’ve decided to move forward, Allied’s team will work with you to schedule your move, discuss specific service needs, and finalize logistics.

Comparing Allied Van Lines to Competitors

In the long-distance moving market, Allied Van Lines competes with companies such as North American Van Lines and other national carriers. Allied’s emphasis on owning its own equipment and employing permanent staff distinguishes it from brokers that rely on third-party contractors. This operational model can provide consistency but may also result in higher costs compared to some competitors.

Specialty Services Worth Considering

Allied Van Lines’ specialty moving services deserve particular attention for customers with unique needs. The fragile-only packing option is especially valuable for anyone transporting valuable artwork, antiques, pianos, or other irreplaceable items. These services provide peace of mind that delicate belongings receive professional handling and protection.

Making Your Decision

When deciding whether to hire Allied Van Lines, carefully consider your specific moving needs, budget, and timeline. Review the company’s services to determine which options align with your requirements. Consider reading multiple customer reviews to understand the range of experiences others have had. If you have valuable or fragile items, Allied’s specialized packing services may justify the cost. If you need to transport vehicles along with household goods, their in-house auto transport capabilities provide added convenience.

Frequently Asked Questions

Q: Does Allied Van Lines offer local moving services?

A: Yes, Allied Van Lines provides both local and long-distance moving services. The company operates a nationwide network of moving agents capable of handling moves of any distance.

Q: How far in advance should I book my move with Allied Van Lines?

A: While Allied Van Lines can accommodate moves with shorter notice, booking at least 2-4 weeks in advance is recommended to ensure availability and optimal scheduling, especially during peak moving seasons.

Q: What is included in the fragile-only packing service?

A: The fragile-only packing service includes professional packing of delicate, breakable, or high-value items such as artwork, china, glassware, and collectibles. You handle the packing of other items while Allied’s specialists focus on your most vulnerable belongings.

Q: Can Allied Van Lines transport vehicles as part of a household move?

A: Yes, Allied Van Lines operates its own auto transport service and can bundle vehicle transportation with household moving for potential cost savings and convenience.

Q: How long can I store my belongings with Allied Van Lines?

A: Allied Van Lines provides up to 90 days of storage for your belongings, offering flexibility during your moving transition.

Q: Does Allied Van Lines offer virtual estimates?

A: Yes, the company provides virtual in-home estimates, allowing you to receive accurate pricing quotes without requiring an in-person visit.

Q: What is Allied Van Lines’ policy for damaged items?

A: Allied Van Lines uses protective materials and professional handling techniques to minimize damage. For items that do sustain damage, the company offers a claims process, though some customers have reported challenges with this process.

Q: How does Allied Van Lines differ from moving brokers?

A: Unlike brokers that contract with third-party movers, Allied Van Lines operates its own fleet of trucks and employs its own movers. This direct operation model can provide more consistent quality and customer service control.