Allied Van Lines Review 2025: Pricing, Services & Customer Feedback

Allied Van Lines Review 2025: Everything You Need to Know

When planning a move, selecting the right moving company is one of the most critical decisions you’ll make. Allied Van Lines has established itself as a prominent player in the moving industry, offering comprehensive relocation services across the country. This review examines what makes Allied Van Lines stand out, the services they provide, their pricing structure, and what actual customers have experienced with the company.

Allied Van Lines has built a reputation for handling everything from local moves to complex cross-country relocations. The company earned a 4.9 out of 5 rating and maintains an A+ rating with the Better Business Bureau (BBB), indicating strong industry credibility. However, like any service provider, Allied Van Lines receives mixed customer reviews—some praising their professional approach while others report challenges with damaged items and claims processing.

Company Overview and Key Strengths

One of the most distinguishing features of Allied Van Lines is that the company operates as a carrier rather than a broker. This means Allied Van Lines supplies its own trucks and employs its own moving staff, rather than outsourcing jobs to third-party contractors. This operational model provides significant advantages for customers, including more direct communication with the company and greater control over the moving process.

The company operates a large network of moving agents across North America, making it accessible for both local and long-distance moves. Allied Van Lines has positioned itself as a comprehensive moving solution provider, offering specialized services that go beyond basic transportation.

Comprehensive Moving Services Offered

Allied Van Lines provides an extensive range of moving services designed to meet various customer needs and preferences:

Packing and Unpacking Services

Qualified specialists at Allied Van Lines safely pack and unpack your belongings using professional techniques and materials. This service is particularly valuable for customers who lack the time, expertise, or physical ability to pack their own items. The company ensures that each item is properly protected and organized for transport.

Loading and Unloading

Professional movers ensure your belongings and furniture are properly loaded and protected in moving trucks. The team uses a combination of plastic wrap, bubble wrap, moving blankets, specialty boxes, ramps, dollies, and tie-downs to protect furniture items that may shift during transit. Upon arrival at your destination, Allied Van Lines checks your inventory as movers unload your belongings to ensure every item is accounted for.

Fragile Pack Only Service

For customers who want to handle most of the packing themselves but need professional assistance with delicate items, Allied offers a fragile packing service. This option allows movers to safely pack any delicate, breakable, or high-value items such as artwork, antiques, pianos, or expensive collectibles while you manage the remainder of your belongings.

Vehicle Relocation Services

Unlike most moving companies that broker vehicle transportation to third-party service providers, Allied Van Lines supplies its own trucks and drivers for auto transportation. This in-house service provides customers the ability to bundle vehicle relocation with their moving package for significant cost savings. Allied can transport cars, trucks, SUVs, boats, yachts, luxury and exotic cars, classic and antique vehicles, snowmobiles, jet skis, motorcycles, and recreational vehicles (RVs).

Storage Solutions

Allied Van Lines provides both short-term and long-term storage options for customers who need temporary housing for their belongings. The company offers up to 90 days of storage, making this service ideal for customers with timing gaps between their move-out and move-in dates.

Pricing and Cost Estimates

Allied Van Lines offers competitive pricing that aligns with industry standards for full-service moving companies. According to service estimates, a typical 2-bedroom move from Atlanta to Chicago costs between $4,730 and $5,375. This pricing includes professional packing, loading, transportation, and unloading services.

While Allied Van Lines provides comprehensive service options, some customers report that their moving services can be higher than competitor prices. The company offers virtual in-home estimates, allowing customers to receive accurate quotes without scheduling an in-person visit. Fixed pricing options are available for customers who prefer certainty in their moving costs.

Pros and Cons of Allied Van Lines

When considering any moving company, it’s important to weigh both advantages and disadvantages:

Advantages

– Provides short-term and long-term storage solutions up to 90 days- Offers GPS tracking on all shipments for real-time monitoring- Supplies vehicle relocation with the company’s own trucks and drivers- Operates as a carrier rather than a broker, providing direct customer service- Comprehensive packing options including specialty fragile packing- A+ BBB rating and established industry reputation- Virtual in-home estimates available- Fixed pricing options for cost certainty

Disadvantages

– Moving services can be higher than competitor prices- Customer reviews mention the claims department is difficult to reach- Claims process can be lengthy and challenging- Some customers report damaged belongings and communication issues- Mixed customer reviews regarding service quality and accountability- Complaints about poor inventory documentation

Allied Van Lines Reviews and Customer Feedback

Allied Van Lines holds an A+ rating and is accredited by the Better Business Bureau. While some reviews are positive and praise the company for professional movers and efficient service, some dissatisfied customers mention damaged belongings and difficult claims processes. Understanding both positive and negative experiences can help you make an informed decision.

Positive Customer Experiences

Amelia M. shared her positive experience: “On the day of my move, the local movers showed up right on time, did a quick walkthrough, and got to work. I had done most of the box packing ahead of time, but they packed a large piece of art, a few lamps, and put the clothes in my closet into wardrobe boxes. Again, they were professional and personable. They unrolled my rugs, reassembled furniture that had been taken apart for the move, and made sure I was happy with the placement of everything before they left.”

Chris B. wrote: “The quoting process was done professionally and courteously, and the actual move was completed with a great deal of care and attention to detail. They were polite and worked non-stop and wrapped up anything I had not thought of. The foreman on both ends, who drove my stuff cross-country, was outstanding. I am so glad I chose to go with Allied as the process was seamless, which allowed me to address the many, many other things that I needed to take care of without any worries. I highly recommend them if you are considering a move across the country.”

Negative Customer Experiences

Brendan reported a disappointing experience: “Despite initial reasonably good face-to-face impressions with staff, our moving experience became horrendous. Severely damaged items (some appearing maliciously so), lost items, late delivery, poor communication. Moving is already costly and stressful. We thought [a] ‘full-service’ company would make it less stressful and were sadly wrong. We’ve spent more time dealing with their mistakes than it would have taken to just move everything ourselves.”

Don R. stated: “This has been the worst moving experience of my life, and I’ve moved a number of times. These people just do not care about your belongings. Most of my furniture was either damaged beyond repair or scraped up. The price was high, the packing was poor, the delivery was a week late, [and] the inventory was completely illegible and nondescript.”

Many customers find Allied Van Lines movers to be professional and efficient, but others have filed complaints about broken items, unhelpful agents, and difficulties with the claims process. This inconsistency in service quality suggests that experiences may vary depending on your local moving team.

Service Quality and Accountability

While Allied Van Lines has received recognition for its comprehensive services and industry credentials, customer feedback reveals concerns about accountability and damage claims. Several customers reported significant damage to their belongings, with some describing items as being damaged beyond repair. The claims process has been a particular point of frustration, with customers reporting difficulty reaching the claims department and slow resolution times.

The company’s use of professional moving blankets, bubble wrap, plastic wrap, and specialty boxes indicates a commitment to protection. However, the variability in customer outcomes suggests that implementation of these protective measures may not be consistent across all moving teams.

Why Choose Allied Van Lines?

Allied Van Lines offers several compelling reasons to consider their services for your next move:

Direct Carrier Model: As a carrier rather than a broker, you work directly with Allied Van Lines instead of intermediaries, which can improve communication and accountability.

Vehicle Transportation: The ability to bundle vehicle relocation with your household move is a major convenience factor that many competitors don’t offer in-house.

Comprehensive Services: From basic moving to specialized fragile packing and long-term storage, Allied Van Lines provides an all-in-one solution for complex relocations.

Industry Reputation: The A+ BBB rating and 4.9 out of 5 rating demonstrate industry recognition and customer satisfaction overall.

Technology: GPS tracking on shipments and virtual estimates provide modern conveniences for monitoring and planning your move.

Frequently Asked Questions About Allied Van Lines

Q: Does Allied Van Lines provide packing materials?

A: Yes, Allied Van Lines provides professional packing materials including boxes, bubble wrap, moving blankets, plastic wrap, and specialty containers designed to protect your belongings during transport.

Q: Can I get a fixed price quote from Allied Van Lines?

A: Yes, Allied Van Lines offers fixed pricing options. The company also provides virtual in-home estimates, allowing you to receive accurate quotes based on your specific moving needs without scheduling an in-person visit.

Q: Does Allied Van Lines handle vehicle transportation?

A: Yes, Allied Van Lines supplies its own trucks and drivers for vehicle transportation, allowing you to bundle auto transport with your household move. They can transport cars, trucks, SUVs, boats, motorcycles, RVs, and even exotic vehicles.

Q: What storage options does Allied Van Lines offer?

A: Allied Van Lines provides both short-term and long-term storage solutions, including storage for up to 90 days, which is useful if you need temporary housing for your belongings between move-out and move-in dates.

Q: How can I track my shipment with Allied Van Lines?

A: Allied Van Lines offers GPS tracking on all shipments, allowing you to monitor your belongings in real-time during transport to your destination.

Q: What should I do if my belongings are damaged during the move?

A: Contact Allied Van Lines’ claims department to file a damage claim. However, be aware that some customers report that the claims process can be difficult and time-consuming, so document all damage with photographs and keep receipts for valuable items.

Our Conclusion

Allied Van Lines offers comprehensive service options at industry-standard pricing, making it a viable option for customers seeking a full-service moving solution. One major benefit of Allied is that the company acts as a carrier rather than a broker, so customers are often dealing directly with the company instead of a third-party service.

The company’s vehicle relocation service is particularly impressive. While most companies outsource vehicle relocation services to other professional movers, Allied offers this service in-house and saves customers money by bundling it with other full-service moving options.

However, prospective customers should carefully consider the mixed reviews and potential challenges with the claims process. Allied Van Lines is best suited for customers who prioritize convenience, comprehensive services, and in-house expertise, while understanding that experiences can vary by location and moving team. If you choose to use Allied Van Lines, thoroughly document your belongings before the move and take photographs of items you’re concerned about, should any damage occur during transport.